Welcome to Rowcliffes

Excellent customer service was received from the moment I walked through the door. I initially took my car in for a service and MOT and asked to talk about the possibility of upgrading due to having a baby. I was made to feel very welcome, as was my 12 week old son, we weren’t travelling lightly but the staff didn’t mind helping to empty my car. I was taken seriously about looking at a new car, at another dealership, not Vauxhall, I was dismissed due to being on maternity leave. I am now the proud owner of an Astra that has made my life far easier and my son will be able to grow into the car! I would definitely recommend Rowcliffes of Yeovil

5 Star Rating

Overall a good experience, but a couple small issues, we had arranged too collect my new too me car at ten am, arrived just before ten and had to wait over 20 mins as they sales person was dealing with someone else, no apology either, went too car too see it hadn’t been valeted like arranged after test drive 4 days earlier, so they had plenty of time, we then had too wait for this too be sorted! Also once we had driven away we found out the car also has adblue as well as diesel, lucky we know what too do, but we should have been told about this as well

4 Star Rating

They have a good range of cars. I test drove the one I wanted on the day, which was great as that's what encouraged me to buy it. They didn't push services on you that you didn't want, they just made you aware of what they could offer. They guys there were all lovely and within a week I had my new car on my drive. They offered a good price for my PX, better than all the others I'd been to. The guys there know their cars and have clearly worked in the business for a long time. Would thoroughly recommend.

5 Star Rating

Excellent service given by the staff I haven’t purchased a car for many years they made my purchase very easy

5 Star Rating

Very very helpful nothing to much trouble , sales person good to deal with. car received with all request completed one hundred percent.

5 Star Rating

Having researched the make and model I wanted I located the car in a local garage. I arranged a test drive and bought it. The Sales Executive, was friendly, knowledgeable and efficient whilst guiding me through the easy buying process.

5 Star Rating

excellent service received, well informed of all the offers available

5 Star Rating

Personal, efficienct, dealers kept in touch and didn’t feel pushy

5 Star Rating

Great team and customer care, good knowledge and always looking to help you find the right vehicle for you within budget and spec.

5 Star Rating

Very helpful in all respects. The staff were very welcoming and dealt with the transaction very professionally.

5 Star Rating

Excellent and very genuinely helpful salesman. Made everything very easy.

5 Star Rating

Made very welcome very polite member of staff and she knew what she was talking about and I would recommend the dealer

5 Star Rating

Found changing my car went really smoothly sales rep was very helpful and made it so easy changing car

5 Star Rating

I had the cash and knew exactly what I wanted from my 'new' used car. Rowcliffes at Street found me the very thing, guided me through the process and made the transaction trouble free for me. 

5 Star Rating

Excellent service and great deal on car. Quick and efficient at providing what I wanted.

5 Star Rating

Very friendly sales executive who found me exactly the vehicle I was looking for. Very pleased

0 Star Rating

Recently bought my car from here and the customer service was 10/10. Really easy and smooth, polite people that work there made everything very simple. They were very friendly and helpful. In test driving the car the salesman noticed that the tracking was slightly out so they sorted this straight away ready for when i collected my car. Ive had bad experiences with cars and where ive got them from and i could not recommend this place more. Thankyou :)  

5 Star Rating

An excellent service from start to finish. I purchased a secondhand car and all paperwork etc all taken care of. The Rowcliffes team provided an service I would recommend.  

5 Star Rating

Very good - Would recommend. Everyone was very helpful and patient. All details discussed thoroughly. Would definitely go back for our next car. 

5 Star Rating

Good Help from Rowcliffes. Very good help and information from Trevor (Salesman). Altogether a pleasant experience.

5 Star Rating

I was given excellentinformation and treated well. I found the staff very helpful , reassuring andpolite. There was a good range of cars available. The procedures and productsavailable were explained thoroughly. I would certainly recommend RowcliffesTaunton to friends.  

5 Star Rating

Rowcliffes were very good;they made the experience of buying a car easy and were fair when it came to atrade in price. Good courteous staff that were very helpful and made the changeover of the cars painless and event free. this is the third time that we haveused Rowcliffes Yeovil for purchasing a car and each time the service has beenvery good, supportive and easy.  

0 Star Rating

Dealt with Alex, who soldme a fabulous Cascada. Rowcliffes renowned customer service helped sale gothrough effortlessly It was an absolute pleasure to do business with them.  

5 Star Rating

As is the norm, when viewing motor vehicles , we were quite quicklyapproached by a salesman who offered his services. What was so different atRowcliffes was that when we said we were just browsing we were left alone withthe comment "I will be available should you need any help orinformation". Having shortlisted a couple of vehicles we then soughtfurther info expecting to then be subjected to pressure to buy. Not at all. Wereceived courteous and helpful responses to our questions, offers to test drivevehicles and the offer to source vehicles if none of those on display totallysatisfied our requirements eg colour, mileage etc. Having recently been in aserious accident we were a little apprehensive but were taken out and after a shortwhile one of us drove the car. The salesman was conscious of our nervousnessand was truly supportive at all times. We bought a vehicle confident that ourexperience truly reflected the way that the company cared about its customers.  

0 Star Rating

We purchased a car fromRowcliffes Taunton. The salesman was very good. All the relevant informationwas put across in a friendly and efficient manner. The vehicle was moved fromthe Street branch for us to look at and test drive. Everything went exactly asplanned with no pressure. When it comes to time to change our car we willdefinitely be back to see what they have as the customer experience was clearlyat the heart of what they do.  

5 Star Rating

Bought a Cascada from the taunton Branch, dealt with Alex, a really nice guy, explained the process of part exchange, the sale went through with no hitches, and the handover took place on time, a happy experience and well deserve the five star rating.

Well Done!

5 Star Rating

We were looking for a cross over car because of the height for ease of getting out we are both in are 70's. We looked at many makes and by chance came across the Mokka we fell in love with it straight away the size, shape. I spoke to Trevor your salesman on the phone who could not be more helpful. He asked if I had seen one that was in stock that I was interested in I said yes but it was in another branch he said know problem I will have here when you come in. Has promised it was there when we arrived. Know pressure was put on us at all. He offers us a test drive which proved this was the car for us. The part exchange deal was fair. When we collected the car Trevor explained about the service plans and went though every thing on the cat we didn't feel rushed we are so pleased with the car. Thank you Rowcliffe for good old fashioned service. 

5 Star Rating

Excellent part exchange. Professional transaction. Recommended.  

5 Star Rating

I was more than happy with the service l received from rowcliffes my car was delivered on time so will continue to do service there again very happy customer G Cross  

5 Star Rating

Katie and Richard were very easy to deal with, car ready to pick up on time. Lovely atmosphere in the garage

5 Star Rating

Purchased a second hand car. Excellent experience - couldn't fault them in any way

5 Star Rating

Really happy with my car. The Salesman couldn't have been more helpful. A very good experience! 

5 Star Rating

Rowcliffes have serviced our 1.6 Astra for the last 15 years and I have always been very satisfied with the level of care they have given us. We live out in the country so whenever we left the car to be serviced they would get us home and pick us up when the car was ready to be collected. Unfortunately our loved Astra failed the M.O.T and dor a car of 16 years old the cost of getting it roadworthy was too much for us to spend so we purchased another small car from them. The whole transaction was painless !! except for the money! They are a very good dealership. Harry. Somerset.  

5 Star Rating

Service from the Staff were great. Very helpful!

5 Star Rating

Splendid! I had envisaged a little yellow Corsa with a sun roof and found it at Rowcliffes. Sue and Jodie were delightful to work with and very patient and professional.  

5 Star Rating

my comments about Rowcliffes are all positive. I felt the sales executive was very helpful, and patient when explaining things to me. They gave me a good price for my own car in part exchange. I would recommend Rowcliffes Taunton to anyone wishing to purchase a Vauxhall.  

5 Star Rating

Regarding our motability car renewal change.

We have had such an enjoyable experience with you guys at vauxhall and your customer service is amazing the vauxhall zafira tourer we've had has been really good therefore we would like to stay with you guys for our change

We have received our letter confirming we can now change and ready to come in and see you at the taunton vauxhall branch

Cheers

0 Star Rating

Good value and customer service! Quick, friendly, and well informed. 

5 Star Rating

Excellent, nothing was too much trouble, all the gadgets and gizmos were explained or demonstrated. Test drive in preferred vehicles was of a decent duration. No pressure, just a full and informative explanation and all questions answered.  

5 Star Rating

Excellent.
Have been a customer of Rowcliffes Yeovil for years, and bought several cars from this garage, all the staff are very helpful, kind and professional, with good after sales service, excellent.  

5 Star Rating

Bought another car from Rowcliffes
Recently bought another car from Rowcliffes & Glenn was there to smooth the sale through. It is always good to see a friendly,helpful face when deciding your next car. Excellent service from a really nice guy.  

5 Star Rating

Want a New Vauxhall? Try Rowcliffes !
I knew the make and model of car I wanted, Rowcliffes found this for me and made sure I got the best deal possible with regards to part exchange. The after sales service is excellent as well,once you have bought one of their cars they continue to look after all your needs with regards to servicing etc.  

5 Star Rating

best ever
from start to finish the service was great. took the all the worry out of buying a car  

5 Star Rating

A good all - round experience.
We experienced good hospitality and patience in helping us to decide what vehicle was right for us. The salesperson had a good knowledge of the vehicle in question and was more than helpful. What might have been a daunting experience for us was in fact a very pleasing one. I would not hesitate to recommend this firm to others.  

5 Star Rating

We were looked after by Katie who was brilliant and so patient- even when we had completed a sale and then changed our mind when another car pulled onto the forecourt we had not considered and everything had to be done again. She was a brilliant and knowledgeable salesperson. We would go back to her without a doubt. We cannot praise her and Richard the sales manager enough.  

5 Star Rating

I just wanted to let you know that the whole process was very smooth and easy - from receiving an email confirmation of the appointment, your colleagues appreciating that I had to hang around Taunton whilst car was serviced, so it was completed in a timely manner, it was hoovered and hosed clean as well.
 
Certainly a great experience, putting me - the customer - first. Thank you.

5 Star Rating